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Delivery Policy

At Shade Station, we take pride in offering our customers speedy shipping options on all orders. Our commitment to providing a seamless and swift shopping experience ensures that you not only stay stylish but receive your eyewear without delay.

Prescription order delivery options are subject to lens availability.

If your chosen frame is showing "Due in x days/weeks", please allow this in addition to the expected delivery date.

Saudi Arabia

Standard shipping - 34.95SR

Our standard shipping service for Saudi Arabia typically takes 5 - 7 working days for delivery

Express shipping - 69.95SR

Our express shipping service for Saudi Arabia uses DPD and typically takes 2 - 4 working days for delivery

Other Countries

We offer shipping to most countries, prices and delivery timescales for standard and express delivery to these countries can be seen at checkout

Other Countries Standard Delivery

All standard delivery parcels are dispatched on a fully insured service. Upon dispatch, you will receive an email which will contain the tracking code for your parcel.

Typically these arrive between 7 and 10 working days from the date of dispatch, however in the unlikely event your item is not delivered within this timescale; the item is not considered lost until 35 working days have elapsed from dispatch.

After leaving the UK, your parcel will be handled and delivered by your local delivery service.

Other Countries Expedited Delivery

Upon dispatch, you will receive an email which will contain the tracking code for your parcel.

Expedited parcels typically arrive between 2 and 5 working days from the date of dispatch, the relevant time for your destination will be shown when choosing this option at checkout however in the unlikely event your item is not delivered within this timescale; the item is not considered lost until 10 working days have elapsed from dispatch.

IMPORTANT INFORMATION

Shade Station ships to all European Destinations, Australia and the UK with taxes and duties paid so you will not be required to pay any customs charges.

For all other countries, we cannot be liable for any customs charges incurred once the parcel reaches your country. Any customs charges must be paid by the recipient of the parcel. Shade Station has no control over these charges as customs policies change frequently. If you have any customs related questions you are advised to contact your local customs office.

A signature will always be requested upon receipt, however if you are not in when the driver arrives, they will attempt to leave it in a safe place (i.e. protected from the elements and hidden from sight). If a safe place cannot be located, a card will be left with instructions on how to arrange a redelivery/collection of your order.

We aim to make receiving your item as quick and easy as possible.

If you have any issues, please contact our customer services team on [email protected] or (+44) 0344 848 78 78.

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